Privacy Policy

Effective Date: 1 March 2026

1. Introduction

Brisbane Health Care Services Pty. Ltd (ABN 54 664 229 627) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and protect your information.

Website: brisbanehealthcare.com.au

Contact:

    • info@brisbanehealthcare.com.au
    • 0430 904 359

2. Information We Collect

We may collect personal information including:

    • Personal Details
    • Full name
    • Phone number
    • Email address
    • Address
    • Health-Related Information

Where necessary for service delivery, we may collect:

    • Support requirements
    • Care needs
    • Medical or health-related information
    • Health information is handled confidentially.

3. How We Collect Information

We collect information when you:

    • Submit contact forms
    • Call us
    • Email us
    • Request services
    • Visit our website

4. How We Use Your Information

We use your information to:

    • Provide services
    • Respond to enquiries
    • Manage appointments
    • Improve services
    • Meet legal obligations

We do not sell your personal information.

5. Disclosure of Information

We may share your information with:

    • Healthcare professionals
    • Support workers
    • Government agencies (when required)
    • Service partners

Only when necessary to deliver services or comply with the law.

6. Data Security

We take reasonable steps to protect your information including:

    • Secure systems
    • Password protection
    • Restricted staff access

However, no internet transmission is completely secure.

7. Cookies

Our website may use cookies to improve user experience.

Cookies help us:

    • Understand website usage
    • Improve performance

You may disable cookies in your browser settings.

8. Access and Correction

You may request access to your personal information.

You may request corrections if information is inaccurate.

Contact: info@brisbanehealthcare.com.au

9. Complaints

If you have a privacy complaint, please contact us first.

Email: info@brisbanehealthcare.com.au

If unresolved, you may contact the Office of the Australian Information Commissioner (OAIC).

10. Changes to Policy

We may update this Privacy Policy.

Updates will be posted on this page.

11. Contact

Brisbane Health Care Services Pty. Ltd
ABN: 54 664 229 627

Website:
https://brisbanehealthcare.com.au/

Email:
info@brisbanehealthcare.com.au

Phone:
0430 904 359